Overview

The User Guide provides a high-level view of how to use Calvin to manage, train, and coordinate agents within an eCommerce environment. Its purpose is to help users understand the main features, workflows, and best practices to make the most of the platform.

Throughout this guide, you will learn how to:

• Set up and manage a Store, the container for your projects, data, and configurations.

• Create and organize Workspaces, where human teams and agents collaborate to develop, design, test, or personalize different areas of your eCommerce operations.

• Interact with agents via Chat, using natural language instructions to execute tasks or retrieve information.

• Train and monitor agents’ Knowledge and complement it with Tips and Memory.

• Create and deploy complex systems using Blocks and Connectors.

• Monitor metrics, performance, and progress across different areas.

The main goal of this guide is to help each user — whether from business, technical, or creative roles — integrate into the AI-driven workflows and optimize end-to-end eCommerce processes.